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Shipping Information
FREE Shipping for Orders Over $75
JD Sports offers FREE SHIPPING on any order where the order subtotal is over $75, subject to the following terms:
JD Sports also offers FREE SHIPPING on any JD Sports-owned brands (“Qualified Brands”) where the subtotal of any one item from a Qualified Brand is over $15.00, subject to the following terms:
$8.99 Flat Rate Shipping
JD Sports offers $8.99 FLAT RATE SHIPPING on any order where the order subtotal is $75 or less, subject to the following terms:
Other Shipping Options
Shipping and handling fees depend on the available method of delivery shown and selected at checkout and when the order is placed during the week. Shipping and handling fees may be determined by applicable promotional shipping offers (if any).
Order fulfillment processing times may vary based on product availability and how your item is being shipped. The delivery time-frames you see at checkout are only estimates and are based on the corresponding method of delivery, including both processing time and the time your item is in transit, and start the day after the order is placed.
Continental U.S. Standard Shipping Information
| Method of Delivery¹ | Estimated Delivery Time | Cost of Shipping² |
| Standard | 4-6 business days | $8.99 |
| Upgraded | 3-5 business days | $10.99 |
| Rush³ | 2 business days | $22.99 |
| Express³ | 1 business day | $32.99 |
Alaska and Hawaii Standard Shipping Information
| Method of Delivery | Estimated Delivery Time | Cost of Shipping¹ |
| Standard² | 13-14 business days | $10.99 |
| Upgraded | 5-6 business days | $15.99 |
| Rush³ | 3 business days | $22.99 |
| Express³ | 1 business day | $32.99 |
At this time, we do not ship to Puerto Rico, Guam, APO/FPO Boxes or international addresses.
¹Subject to periodic promotions offered by JD Sports. Additional terms may apply.
²JD Sports engages with multiple carriers, including drop ship vendors, to complete deliveries.
³Orders that are shipped via the Rush or Express delivery option are not guaranteed to be delivered within a day or two after the order is placed, rather the in-transit times will be faster than the normal 3-5 business days transit time through Upgraded.
Other terms may apply to Drop Ship Items.
Orders Containing 20 Units or Greater
Orders containing 20 units or more are subject to increased shipping pricing. We deem orders with 20 units or more to include orders purchasing multiple products totaling 20 or more products or orders purchasing multiple units of a single product totaling 20 or more units, any combination of which are subject to the increased shipping prices.
We ship only to locations within the United States (including Alaska and Hawaii). We do not ship to Puerto Rico, Guam, APO/FPO Boxes or international addresses.
We offer retail store location pickup (subject to product availability at retail store locations).
During the holiday season, our shipping policies may change. Please see our Terms & Conditions for more.
Order fulfillment processing times may vary based on product availability and how your item is being shipped. The delivery time-frames you see at checkout are only estimates and are based on the method of delivery, include both processing time and the time your item is in transit and start the day after the order is placed.
Continental U.S. Shipping Estimated Delivery Ranges
Standard 4-6 business days
Upgraded 3-5 business days
Rush 2 business days
Express 1 business days
Hawaii and Alaska Estimated Delivery
Standard 13-14 business days
Upgraded 5-6 business days
Rush 3 business days
Express 1 business days
Other terms may apply to Drop Ship Items.
There are several ways you can track the fulfillment and delivery of your order. Click here for details.
If an order contains Drop Ship Items and non-Drop Ship Items, the order will be shipped in multiple packages, with the estimated time of delivery determined by whether or not the item to be delivered is a Drop Ship Item. You may receive separate shipment notifications in this case. Certain Drop Ship vendors do not ship outside the continental United States. Our adidas and Reebok Drop Ship partners currently do not offer shipping to Alaska or Hawaii.
There are no additional shipping and handling fees for the delivery of orders containing Drop Ship Items. The delivery time frames you see at checkout are estimates only and are based on the method of delivery, include both processing time and the time your item is in transit and start the day after the order is placed. Order fulfillment processing times may vary based on product availability.
During the holiday season, our shipping policies may change. Please see our Terms & Conditions for more.
JD Sports may offer, from time to time, shipping promotions that extend free or discounted shipping on a temporary basis. Unless otherwise provided in terms and conditions specific to such a shipping promotion, the following terms apply to any such shipping promotions:
Estimated delivery time under method of delivery subject to the shipping promotion is the then-current estimated delivery time for such method of delivery (as stated herein). Additional exclusions and restrictions may apply. Shipping promotion offer cannot be combined with any other promotional offer, discount or coupon, nor applied to previous purchases. Shipping promotion offer is not extended to resellers, wholesalers or diverters. Shipping promotion offer is not available for orders shipped to APO/FPO addresses, P.O. boxes or orders shipped to Alaska or Hawaii. Shipping promotion offer is limited to available inventory of qualifying item(s) while supplies last. No rain checks are available. Offer is valid for online purchases at jdsports.com and on the JD Sports mobile app. Shipping promotion offer is available for a limited time. Additional exclusions, restrictions and/or JD Sports terms of purchase, shipment and return may apply. JD Sports reserves the right to modify or discontinue a shipping promotion at any time. Shipping promotion offer is void where prohibited.
Same-Day Delivery
Need your new sneakers ASAP but can’t make it to the store? Instacart can help with that. Instacart is a same-day delivery service that brings JD Sports orders from the store to your door in as little as one hour in most US locations.
How do I use Instacart?
Head to https://www.instacart.com/store/jd-sports/storefront or download the Instacart app on your mobile device to get started.
Can I earn Status points on my purchases?
Status points cannot be earned at this time.
How can I contact Instacart regarding my JD Sports same-day delivery?
For help with any order or site support, please contact Instacart Support at 1-888-246-7822 or email help@instacart.com.
Is same-day delivery offered in my area?
Same-day delivery powered by Instacart is available in most metropolitan areas. Visit https://www.instacart.com/store/jd-sports/storefront and enter your address to see if delivery is available in your area.
When will my same-day delivery powered by Instacart order arrive?
Orders are delivered by Instacart during the delivery window you’ve selected on the same-day, the next day, or the day of your choice. Contactless delivery is available on all orders. If you’re anxiously awaiting your items, don’t worry. They’ll be in your hands soon!
Are there additional fees or minimum order requirements for same-day delivery powered by Instacart?
There are no minimum order requirements; however, orders that are under $35 require an additional charge for a service fee. So whether you need a pair of socks or an entire new gym kit, you can get your stuff sent straight to your door.
Why did Instacart charge me more than the total of my order?
Instacart puts a temporary hold on your credit/debit card that includes a buffer to take item additions or substitutions into account.
Why did Instacart charge me twice?
You may see a temporary hold on your account before the final charge reaches your credit/debit account. The temporary hold should show as "pending," and will be removed within a day or two.
How can I get a refund for an order issue?
To request a refund for any reason, you must submit your request within 7 days of delivery. Please let Instacart know as soon as possible if your order:
Instacart’s care team will assist in providing a refund back to Instacart store credit. If the item is damaged, JD Sports asks that you do not bring the item back to a store location.
How can I return or exchange an item?
Items not working out? You can return items directly to a JD Sports store for a full and immediate refund to store credit only using your Instacart receipt when the items are:
Which products can I buy on Instacart?
Instacart can deliver almost anything available at your local JD Sports. You can use the search function to ensure your favorites are in stock. As long as the stuff is in our store, we can most likely get it on your doorstep via Instacart.
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