SamsBeauty.com is offering FREE
SHIPPING on any online purchase over $59.99 to the contiguous states.
Shipping
Options
- You can
choose from a variety of domestic US shipping options for your SamsBeauty.com
order. There are Standard Shipping, 3-Day Shipping, 2-Day Shipping and
Overnight Shipping. And also, you can choose from a variety of shipping options
for your SamsBeauty.com order destined for Alaska, Hawaii, APO/FPO/DPO military
addresses, and US Territories.
Shipping
Policy
1. Shipping
Rates
Please note
that shipping rates are subject to change at any time. And all shipping costs
include handling and may be subject to state tax.
For international customers, the
buyer is responsible for paying the additional costs such as duties, taxes, and
customs clearance fees to the carrier of your country typically due upon
delivery.
Effective July 1, 2021, there are
important changes to the European Union’s Value Added Tax (VAT) rules impacting
imports into the EU valued up to €150. Please check with your local customs
office to find out your VAT rate that you may need to pay additional charges.
2. Order
Processing and Deadline
Order
processing times are counted in business days (Monday through Friday, excluding
national holidays) and may take 1 to 4 business days with a maximum of 7
business days, depending on immediate item availability. All orders received
before 1pm CST, Monday through Friday, will begin to process the same day.
Orders received after the cutoff time will begin to process the next business
day. (Please, note that process does not mean to
ship your order.)
3. Shipping
Timeframes and Confirmation Emails
Our systems
will send you an automated shipment confirmation email, with a tracking number,
when we have finished processing your order and our transportation partner has
picked it up for delivery, at which point the shipment method timeframe you
have selected will commence. Please note that our transportation partners do
not process orders on the weekend. Therefore, if you place an order after the
cutoff time on Friday, you may experience a delay between your shipping
confirmation e-mail and the actual shipment of your order.
- Orders
Shipped with USPS Priority Mail, UPS Ground, or Flat Rate Shipping can average
2-7 business days for arrival, within the 48 Continental US States.
- Orders
Shipped with USPS Priority Mail International can average 6-10 business days and
USPS Express Mail International can average 3-5 business days for arrival
(pending normal customs clearance).
- Orders
shipped with any of the UPS Express shipping options (Next Day Air, 2nd Day
Air, 3-Day Select), will take the selected number of days for arrival.
(For
processing times, please see Shipping Policy: 2. Order Processing and Deadline)
4. Shipping
Carriers
Orders
shipped via standard shipping will be shipped via the US Postal Service or UPS.
Unfortunately, there is no way to guarantee that your order will be shipped via
a specific method when you choose standard delivery.
Please note
when using expedited shipping methods we cannot request or guarantee delivery
by a specific time. Generally UPS will deliver your package by 8PM on the
estimated date of delivery. Please note that UPS does not deliver to P.O.
Boxes. It only accepts shipments to a valid street address. Any package that is
addressed to a P.O. Box may be delayed or charged for an address correction
fee.
5.
Eligibility of Free Shipping
Free shipping
offer is limited to UPS or USPS ground shipping only. Free shipping offer not
valid for International orders, APO/FPO/DPO, PO BOX, HI, AK, PR, & US VI.
Free shipping is determined by the merchandise total after discounts are
applied. Certain items are ineligible for Free Shipping. The minimum purchase
required for Free Shipping is $59.99, and free shipping doesn't apply to gift
certificates, bulk orders, orders over 20 pounds, applicable shipping charges
or sales tax. Also Free shipping doesn't apply to backorder, preorder, heavy or
oversize items. If you have one or more ineligible items in your cart, you will
be asked to remove the item(s) if you wish to qualify for free shipping.
6. Weekend
Delivery
Expedited
orders shipped via UPS (overnight, 2-day, and 3-day) are delivered Monday to
Friday only. Orders shipped via USPS (standard) are delivered Monday to
Saturday. Delivery is not available on Sundays.
7. Risk of
Loss
All items
purchased from SamsBeauty.com is made pursuant to a shipment contract with our
carriers. This means that the risk of loss and title for such items pass to you
upon our delivery of your order to the carrier. Lost packages must be reported
within 14 days from delivery date. If your order is shipped via USPS, you must
contact USPS to open a case so the carrier can investigate the loss (USPS
Customer Service: 1-800-275-8777). After a resolution has been reached by USPS,
we can begin the lost package claim. It may take 1 to 8 business days to
process the Lost Package Claims.
International
customers have 14 days to report from shipping date that their tracking details
have not updated. International customers must report any lost packages within 30 days from delivery date. Please note that Sam’s Beauty is not responsible
for any international package that is shipped to the Shipping Companies.
Customers must claim their lost package through the carrier they chose.
8. DOT
Restrictions on Air Shipping
We are unable
to ship DOT-restricted (hazmat) items to Alaska, Hawaii, APO/FPO military
addresses, and US Territories. Most of our packages are delivered by a
combination of air and ground transport. But the US Department of
Transportation (DOT) prohibits air shipment of items that could contribute to
an onboard fire or other mishap. Restricted items include:
• Aerosol-type products or medications in
pressurized spray cans, such as: hairspray, shaving cream, and inhalers.
• Products that contain flammable volatile or
corrosive chemicals, such as: fragrances, nail polish, bunion treatments, and
nail polish remover.
We're
committed to getting your order to you as quickly as possible, but we also want
to do it safely and responsibly, in compliance with DOT rules. That's why we
require ground-only delivery, at our standard shipping rate, for orders that
contain DOT-restricted products.
Please be
advised shipping to a destination that requires a customs declaration will
result in your packing slip identifying the package contents to be included on
the customs label.