We’ll help you get it right, and we will work to make it right.
Expert Help
Our team of 100+ experienced pros across the country will take the guesswork out and save you hours of time throughout your project—from selecting furniture and finishes to coordinating delivery and installation.
Design Services
Work with our expert design team to plan and visualize your space using the latest 3D technology.
Industry–leading Customer Service
Our Milwaukee-based team is a phone call away and ready to help if you need them.
That depends on the item and its weight and size. Methods include FedEx, Tailgate (LTL Freight Carrier) and Inside Delivery. Visit the delivery information section of our FAQ page or call 800-558-1010 to talk to a sales representative who can assist you.
3. How long will it take for my products to arrive?
Quick-Ship items typically arrive within a week. In-Stock items arrive in 1-2 weeks, while Made-to-Order items arrive in 2-4 weeks or more depending on the product. Please note that shipping times may vary. This information can be found on the product detail page for each item and on your order acknowledgement after your purchase.
Yes. Merchandise orders over $5,000 are eligible for a volume discount and may qualify for a delivery discount. View our discount chart or call 800-558-1010.
5. Are fabric and finish samples available?
Yes, call 800-558-1010. We will send you free fabric and finish samples via USPS. You can also order free fabric and finish samples on our website if they are available for the selected product.
6. Do you have a GSA contract?
Yes, NBF holds a Schedule 71 Furniture Contract, number GS-27F-0024V. Call our GSA specialists at 800-558-1010. to answer any questions or visit the GSA section of the FAQ page to learn more. To see our selection of GSA-schedule office furniture, visit our GSA Scheduled Items category.
7. Do you offer sales assistance in my area?
We are headquartered in Milwaukee, WI with local Furniture Consultants throughout the U.S. In addition, we have Sales Representatives throughout the country that can visit your office. Call 800-558-1010. for more information.
8. Do you offer assembly/installation services?
Yes. We partner with assembly and installation providers throughout the US. Call 800-558-1010. and our team will assist you.
9. What is your return policy?
If eligible, you may return your purchase for a refund, minus shipping charges, within 30 days of receiving your item(s). Orders over $5,000, which require more handling, may be subject to a restocking fee that will not exceed 25% of the order.
Return Eligibility:
Items must be in new/unused condition and in their original packaging in order to be returned
Items which are custom/made to order cannot be returned
Returns on clearance items and items marked as "non-returnable" will not be accepted
NBF accepts Visa, MasterCard, American Express, Discover, PayPal and all government credit cards. In addition, open credit is available for qualifying businesses, organizations and government agencies. Credit availability is subject to a satisfactory credit check.
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Explore FAQs to see answers to frequently asked questions.
